Thermal Kuromi Tee

Shipping Policy

Thank you for shopping with [Thirty]! We’re committed to delivering your order quickly and safely. Please review our shipping policy below for details on how and when you’ll receive your purchase.

Processing Time

All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping OptionEstimated Delivery TimeCostStandard Shipping[e.g., 3–7 business days][e.g., $5.99 or Free over $100]Expedited Shipping[e.g., 2–3 business days][e.g., $12.99]Overnight Shipping[e.g., 1 business day][e.g., $25.99]

Delivery times are estimates and may vary depending on destination and carrier delays.

Free Shipping

We offer free standard shipping on all U.S. orders over [$100]

International Shipping

We currently ship to the following countries: [list countries or regions you serve].

International shipping rates and delivery times vary based on location and will be displayed at checkout.

Please note:

• Customs duties and import taxes may apply and are the responsibility of the customer.
  
• Delivery times may be affected by customs processing.
  

Order Tracking

Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can track your order via the link provided in the email or on our [tracking page if applicable].

Shipping Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

• Weather conditions
  
• Carrier issues
  
• Customs delays (for international orders)
  
• Incorrect or incomplete shipping addresses
  

Wrong or Lost Packages

If your package is marked as delivered but you haven’t received it:

1. Double-check your shipping address.
   
2. Check around your delivery area or with neighbors.
   
3. Contact the carrier directly.
   

If you still need help, email us with your order number and we’ll assist you.

Contact Us

If you have any questions about shipping or your order, contact us at:

📧 [dtgsmv@gmail.com]

Return and Refund Policy

Thank you for shopping at [Thirty]! We want you to love your purchase, but if something isn’t quite right, we’re here to help.

Returns

We accept returns within 7 days of the delivery date.

To be eligible for a return:

• Items must be unused, unwashed, and in their original condition with all tags attached.
  
• Items must be returned in the original packaging, if possible.
  
• Proof of purchase (order number or receipt) is required.
  

Non-returnable items include:

• 
  Sale items marked as final sale
  
• Undergarments, swimwear, or bodysuits
  
• Gift cards
  

How to Start a Return

To initiate a return, please contact us with your order number and reason for return. We will provide instructions on how and where to send your package.

Please do not return items without first contacting us.

Refunds

Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within [5–10 business days]. Please note that:

• Original shipping charges are non-refundable
  
• Refund times may vary depending on your bank or card issuer
  

Exchanges

We currently do not offer direct exchanges. If you'd like a different size or color, please return the item and place a new order.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us at [your support email] within [e.g., 3–5 days] of receiving your order. We will resolve the issue at no additional cost to you.

Shipping Costs for Returns

• Customers are responsible for return shipping costs unless the return is due to our error.
  
• We recommend using a trackable shipping method. We are not responsible for lost or stolen return packages.
  

Need Help?

If you have any questions about our return and refund policy, contact us

📱 [optional phone number]

🌐 [your website URL]